This privacy policy outlines how we collect, use, disclose, and protect your personal information when you use our online platform, which provides customer support services related to official Hungarian motorway access documentation for tourists and commercial drivers.
We collect personal data necessary to deliver our services effectively, including but not limited to your name, contact information, vehicle details, payment information, and any other data you provide while using our service. We collect data directly from you when you interact with our platform or communicate with our customer support.
Your personal information is used solely for the purpose of providing our services, processing payments, responding to your inquiries, and ensuring compliance with relevant travel and electronic sticker regulations. We may also use your data to improve our services and for administrative purposes. We do not sell or lease your personal data to third parties.
Our lawful basis for processing your personal data includes the necessity to perform the contract between you and our service, compliance with legal obligations under Hungarian and European Union laws, including GDPR, and your consent where applicable.
We may disclose your personal information to governmental authorities or regulatory bodies when required by law or to fulfill legal obligations. We may also share data with trusted third-party service providers who assist us in operating the platform, conducting business, or servicing you, subject to strict confidentiality agreements.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. This includes secure data storage practices and access controls.
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. When personal data is no longer required, we ensure it is securely deleted or anonymized.
You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of data where applicable, and object to or restrict processing under certain conditions. You may also have the right to data portability. To exercise these rights, you may contact us through the provided physical address.
Our platform may use cookies and similar technologies to enhance user experience, analyze site usage, and provide personalized content. You may control cookie preferences through your browser settings.
Our services are not directed toward children under the age of 16. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data of a child has been collected without consent, we will take steps to delete such information.
We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. Any changes will be posted on our platform, and we encourage you to review this policy periodically.
For any questions, requests, or concerns regarding this privacy policy or your personal data, please contact us at the following address:
Király utca 12
4024 Debrecen
Hungary
Your privacy is important to us, and we are committed to protecting and respecting your personal information in accordance with applicable data protection laws.